Waymo Drops the Waitlist and Opens Its Dallas Robotaxi Service to Everyone

Waymo has dropped the waitlist for its robotaxi service in Dallas, opening it up to all residents and visitors — the latest step in the Alphabet-owned company's push to scale self-driving across the United States, the United Kingdom, and Europe.

Open to Everyone

TechCrunch reported on August 4 that Waymo said anyone can now download the app and immediately hail one of its robotaxis in Dallas. The service opened to the public in February but was limited to a waitlist; about 150,000 riders used the Waymo app during that period. One caveat: riders cannot yet hail a trip to Dallas Love Field Airport, where Waymo says it continues testing and expects to serve riders "soon."

The Fleet

Waymo operates an all-electric fleet of autonomous Jaguar I-Pace vehicles in Dallas, managed in partnership with Avis Budget Group, which handles depot operations including charging and maintenance. The company has used the same waitlist-to-open playbook in Phoenix, Los Angeles, and San Francisco.

The Weather Test

Texas has not been an easy market. In May, Waymo paused service in Dallas, Houston, and San Antonio — along with Atlanta — after problems with how its robotaxis handled heavy rain and flooded roads. Service has since resumed, but Waymo said it may adjust or temporarily pause operations based on severe weather, flood warnings, and real-time conditions, with riders able to check status in the app.

Why It Matters

Dallas is Waymo's largest new-market bet outside its California and Arizona strongholds, and the rain pause was a reminder that autonomy is weather-sensitive. With the waitlist gone, Dallas becomes the clearest signal yet of whether Waymo's technology — and its business model — can handle a sprawling, car-dependent, storm-prone metroplex.