Google Maps' Ask Maps Gets Agentic: Food Ordering, Hotel Booking and Personal Intelligence

Google announced on Thursday that Ask Maps, its Gemini-powered conversational layer inside Google Maps, is gaining a slew of agentic capabilities — including the ability to order food, book hotels and find event tickets — along with a live transit widget, TechCrunch reported on August 6.

From Navigation to Assistant

Users can now ask Ask Maps to handle multi-step tasks, such as ordering takeout along a route home. Once a restaurant is selected, Ask Maps can add the dish directly to the cart for review and checkout through partners including Square and Toast, with Uber Eats coming soon, Google said in a blog post. Hotel searches now compare prices and availability, linking to partner sites to complete bookings.

Personal Intelligence Draws on Gmail and Calendar

A new Personal Intelligence feature lets users securely connect Ask Maps to Gmail — and soon other apps like Calendar — so answers factor in upcoming flights, dinner reservations and hotel stays. The tool also remembers prior conversations, allowing users to pick up planning where they left off. A new transit widget surfaces minute-by-minute delays for buses, trains, subways and ferries.

The agentic capabilities are rolling out in the U.S. first, while Personal Intelligence and the live transit widget are reaching all markets where Ask Maps is available — more than 150 countries and territories in English, according to Google.